software window: Newly tagged products at Amazon.com

Products on amazon.com which have been newly added to the tag "software window". Please note that product prices and availability are subject to change. Prices and availability were accurate at the time this feed was generated; however, they may differ from those you see when you visit Amazon.com

Before jumping into any suggestions, it's important to understand all that association management software can do for your organization. Whether you are responsible for a master-planned or gated community, a senior center, a community association or a multi-property management company, your organization can benefit from a software solution to build your online community presence, increase revenues and maximize community participation. Association management software solutions can offer everything from website content management to manage your intranet or community website; online registration so residents can register from the convenience of their home; point-of-sale, and reporting. With each of these functions integrated into a single, centralized database, your staff will have access to all the information it needs to better serve residents with quick transactions, automated processes, and a centralized database to pull from for better, more informed decisions.

So now that you understand the many functions of association management software, let's focus on what you should be aware of when selecting the right technology partner:

1. Involve Staff Members. Talk to staff members about the features of a software solution that would make their jobs more manageable and productive. Evaluate how they currently conduct business to ensure you're searching for a software solution to complement existing processes, not change them. The more involved staff members feel in the technology decision, the more apt they will be to welcome the new software.
2. Request On-Site Demonstrations. Using the feedback from staff members, create a list of questions and criteria that you will ask and expect of each software provider, then invite them in for on-site demonstrations. Use the answers and responses to carefully compare one software package to the next.
3. Think Long-Term. If you don't rent out your facility for special events, there's no reason to pay for a facility reservation module. Just make sure that if it's a feature you may want in the future, the software provider will make the option readily available for you without requiring a lengthy install, a huge investment in another software package, or an interruption in your current software service. You want to choose a software company and a software package that can grow as your organization grows, that can add on modules as needed and that has the capacity to support an increase in transactions over time.
4. Evaluate Total Cost of Ownership. While some software solutions have little to no upfront costs, others will require a larger upfront investment, but savings over the long-term. Be sure to inquire about long-term and recurring fees, such as annual licenses, training, maintenance, upgrades, online vs. offline transactions and customer service support calls. As you're evaluating various software packages, you'll want to understand the breakdown of costs in the short-term and long-term to make the best, most informed and cost-effective decision.
5. Choose a Company You Trust. Do your homework and know the history of each company you're considering as your technology partner. Know if the company is financially stable, if it serves customers in your industry, what its customers are saying and any other feedback or company information you can find online. During the sales process, be sure to ask these same questions and request any materials that will give you a better handle on how the company works for its customers, whether it's requesting case studies or customer referrals, or if it's just speaking with a customer service representative to see how the communication flows.

In the end, your organization has to trust the software and the people behind it. Do your homework, don't hesitate to ask questions, and make sure you're comparing each software package equally, from the cost of ownership to the modules that are included.

I hope these tips help you and your staff to feel better equipped to make the decision on finding the right association management software for your organization.

James Reyes is the General Manager for ActiveCommunities, a division of Active Network, Inc. For over 30 years, ActiveCommunities has been delivering community management software and marketing services to thousands of community organizations across North America.

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